AI Chatbots: The Future of Customer Service
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AI chatbots are revolutionizing customer service, now handling an astounding 80% of queries without human
intervention. This slashes response times from hours to mere seconds, significantly boosting customer
satisfaction. Major retailers like Sephora leverage conversational AI to remember preferences and suggest
products. This automation isn't replacing teams; it's freeing them from repetitive tasks.
Now, human employees can focus on complex problem-solving and creative strategies for revenue
growth. AI is proving to be a valuable partner, not a replacement,
in the modern workforce.
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