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How AI Reduces Technician Visits by 30%

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Created December 19, 2025

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Check out this video I made with revid.ai

https://www.revid.ai/view/how-ai-reduces-technician-visits-by-30-ZTXKWSG1X3fPsk8GF6sD

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Video Transcript

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0:00

In retail tech, what really drives a full services truck roll and why AI reduces them

0:04

by 30%. Every unnecessary truck roll burns over $300, and what's surprising

0:09

is how many of them never needed to happen in the first place. Most truck rolls

0:14

come from incomplete triage. Tier one doesn't have the full picture, so the default decision

0:19

becomes send a technician to the retail store. It feels safe, but it's expensive. Then there's parts

0:25

uncertainty. If a tech doesn't know what to carry, they show up unprepared, and suddenly a single

0:30

visit becomes two. And finally, vague ticket notes. When technicians walk in blind,

0:34

first time fix drops instantly. AI completely changes this dynamic. It analyzes thousands

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