How to Professionally Place a Caller on Hold

Mastering phone etiquette is key in professional settings. First, always ask for

permission. It's a simple, crucial step. Always wait for their response before

proceeding. Patience is vital. A quick 'thank you' goes a long way.

Show appreciation. Then, return to them quickly. Under 30 seconds

is the goal. And finally, thank them again for their patience and understanding.

Remember this vital rule: never put callers on hold without asking.

Always seek permission first to show courtesy and respect.