Listerine’s Accidental Mouthwash Success
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Products that became successful because customers used them completely wrong. Listerine was originally
marketed as a powerful floor cleaner and general disinfectant for hospitals and homes,
but customers started using it as mouthwash during the 1920s. The company spent decades promoting
Listerine as an industrial-strength cleaning solution that could sanitize surfaces and medical
equipment in institutional settings. When people began gargling with the antiseptic and reporting
fresher breath, Listerine pivoted their entire marketing strategy and invented the concept of halitosis
to sell their cleaning product as an essential oral hygiene solution. Listerine Antiseptic stops bad breath
four times better than any toothpaste.
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