Managing Biases in the Workplace

MODULE 3 #14 "Checking Biases at the Door - Practical Steps" "So you've recognized

you have biases. Now what? You can't just flip a switch and make them disappear.

Your brain's been building these patterns your whole life. But here's what you CAN do: You

can check them at the door when you come to work. Not erase them. Not pretend they

don't exist. Just manage them so they don't affect how you treat people." "Here's how:

Step 1: Catch the thought. 'Wait, why did I just assume that about this

person?' Step 2: Name it. 'Oh, that's my bias about .'

Step 3: Choose your behavior anyway. 'Okay, I'm going to give this person the