Mastering Restaurant Phone Greetings
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Video Transcript
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How to master the Perfect Restaurant Phone Greeting Every time! You pick up the
phone and say 'Hello?' WRONG. That's not how professionals answer restaurant calls.
Let me show you the right way in 60 seconds." "Every professional restaurant greeting
has four parts. Part one: Time greeting - 'Good evening.' Part two: Thank plus restaurant
name - 'Thank you for calling Bella Roma.' Part three: Your name - 'This is Maria.' Part
four: Offer help - 'How may I help you?'" "Put it all together: 'Good evening,
thank you for calling Bella Roma. This is Maria. How may I help you?' That's it.
Four parts. Every single time. Sounds professional, shows you're trained, and makes callers
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