Revolutionizing Call Center Quality Assurance
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Every day, call centers handle thousands of customer conversations. Yet barely 0.5%
of these calls are ever reviewed. Agent challenges go unnoticed. Quality gaps remain
unresolved. Compliance risks increase. Real revenue opportunities quietly slip away.
CallPluto AI changes this completely. It automates quality reviews across 100% of calls,
not just random samples. Every conversation is checked for quality standards,
compliance gaps, customer sentiment, missed sales cues, and agent performance. Teams get clear,
actionable insights without manual effort. With CallPluto AI, teams reduce manual quality work by
up to 80%. Agent performance improves by 15 to 20% through focused coaching.
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