Skynet: AI for Salesforce Support

"There was a time when our systems worked alone." <break time="1.2s" /> "Every case." <break time="0.6s" /> "Every click." <break time="0.6s" /> "Every update." <break time="1.0s" /> "Handled manually. One field at a time." <break time ="0.8s" />

"We told ourselves... "That was just the way it had to be." <break time="1.5s" /> "But the volume grew." <break time="1.0s" /> "The complexity grew." <break time="1.0s" />

"And the work..." <break time="0.8s" /> "Never stopped coming." <break time="1.5s" /> "That’s when it started." <break time="1.4s" /> "Not with a bang." <break time="1.0s" /> "Not with a takeover." <break time="1.5s" />

"But with a question." <break time="1.2s" /> "What if our system could help us think?" <break time="2.0s" /> "This..." <break time="0.8s" /> "Is Skynet." <break time="2.0s" />

"Our first step into bringing AI" <break time="0.6s" /> "Into the Salesforce system we use every day." <break time="1.2s" />

"Not to replace us." <break time="1.2s" /> "But to work alongside us." <break time="1.8s" /> "In the first phase,

Skynet learns by watching." <break time="1.2s" /> "It fills in the blanks automatically." <break time="1.0s" /> "Building prompts

from case details." <break time="0.8s" /> "Summarizing activity." <break time="0.8s" /> "Delivering clarity." <break time="0.8s" /> "Without asking for more effort." <break time="1.6s" />