Trust Matters More Than Performance

Of course, everybody wants this person, the high performer of high trust.

What they learned is that this person, the high performer of low trust, is a toxic leader

and a toxic team member. And they would rather have a medium performer of high trust,

sometimes even a low performer of high trust, over this person. This is the highest

performing organization on the planet, and this person is more important to them than this

person. And the problem in business, we have a million and one metrics

to measure someone's performance, and negligible to no metrics to measure someone's trustworthiness.

Which is bad for the long game, because it eventually destroys the whole organization.