Understanding the Reasoning Engine in Agents

Welcome to this episode of your Agentforce Specialist study series. Today,

we are breaking down the core mechanics of how an agent actually works. Specifically,

we're looking at the Reasoning Engine and how it powers the Agentforce experience. By the end of this

session, you should be able to identify how the reasoning engine communicates with

users, describe the dynamic process it uses to solve problems, and list the key

considerations for Large Language Models. Let's start with the basics. An Agent,

like the default Agentforce agent, relies on two main components to function: the Reasoning Engine

and the Large Language Model, or LLM. Think of the Reasoning Engine—which is