Lean Principles in Process Management

1. Introduction Toyota first introduced lean principles as an alternative

process management system. To produce process efficiency by focusing on customer and

effective operations management, Toyota invented the ‘Toyota Production System (TPS)’,

later known as lean philosophy . Lean philosophy focuses on stabilizing and standardizing

work processes so that critical problems become apparent, and the workforce develops the ability

to think critically to solve problems and improve workflow . It seeks optimal

production of goods or services by eliminating waste and increasing the flow of activity throughout the entire

value stream . Lean principles were born in the manufacturing industry and then—due to