Login Failure Information Needed
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Revid.ai Login Failure Troubleshooting Guide
Experiencing trouble logging into your Revid.ai account? This essential video provides clear, step-by-step instructions on what information our support team needs to quickly resolve your login failures and get you back to creating viral videos. Learn how to troubleshoot common access issues and connect with our help channel for personalized assistance.
In this video, you will learn:
- Key Information for Support: Discover the three crucial pieces of information (your username, if an email is tied to your account, and verification email status) required for efficient support when facing Revid.ai login issues.
- Account Recovery Policy: Understand the updated policy for recovering older accounts without associated emails and the recommended steps to regain access.
- Verification Email Solutions: Learn exactly what to do if you haven't received your account verification email to unblock your access to Revid.ai.
- General Connection Issues: Find out how to get help for other connection problems or login issues that don't fit the specified scenarios by posting in our dedicated help_support channel.
Don't let login troubles interrupt your creative flow! Watch this guide to ensure you provide the right details, speeding up the resolution process and helping you get back to generating stunning, attention-grabbing videos with Revid.ai, the platform that turns text into viral content. Unlock your ability to create TikTok, Instagram, and YouTube stories effortlessly.
Video Transcript
Full text from the video
Information We Need From You About Login Failures <break time="1.0s" /> Ok everyone, if you are having
login failures we need three pieces of information: What's your username? Do you have an email
tied to your account? Did you receive a verification email? <break time="1.0s" /> If 2 is no, and you have an
account from before 1.7 that you forgot your password to, make a new account. We are no longer
in the business of recovering older accounts without emails. <break time="1.0s" /> If 3 is no,
head over to help_support and say that you need help verifying your account. <break time="1.0s" /> If you are having
trouble connecting or your issue doesn't fit within these 3 questions, post your question
in help_support and we can help you there. <break time="1.0s" />
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