Mastering Negotiation Skills
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Video Transcript
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Your bank account is shrinking because you don't know how to negotiate. Most people think
communication is just talking, but the real power moves happen in silence.
You need to master active listening, which means decoding body language and tone,
not just hearing words. If you want to influence anyone, use the reciprocity
rule. Do a small favor, and they will feel psychologically obligated to pay
you back. And never walk into a room without a BATNA. That is your best
alternative if the deal falls through. The person asking the questions controls the conversation,
so stop answering and start asking.
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