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The Truth About Psychological Safety

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Created January 3, 2026

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Video Transcript

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Psychological safety isn't about being nice. It's about being safe to fail. Amy Edmondson's research

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at Harvard revealed that the highest performing teams reported more mistakes. Not because they

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made more errors, but because they felt safe admitting them. My best developer

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stayed silent about a critical bug for three weeks fearing judgment. That silence cost

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us a major client. I learned this the hard way. The breakthrough came

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when I started admitting my own mistakes first in every meeting. Suddenly,

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problems surfaced early when they were fixable, not catastrophic. Model vulnerability by

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sharing failures openly, and respond to bad news with curiosity instead of blame.

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