The Truth About Psychological Safety
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Psychological safety isn't about being nice. It's about being safe to fail. Amy Edmondson's research
at Harvard revealed that the highest performing teams reported more mistakes. Not because they
made more errors, but because they felt safe admitting them. My best developer
stayed silent about a critical bug for three weeks fearing judgment. That silence cost
us a major client. I learned this the hard way. The breakthrough came
when I started admitting my own mistakes first in every meeting. Suddenly,
problems surfaced early when they were fixable, not catastrophic. Model vulnerability by
sharing failures openly, and respond to bad news with curiosity instead of blame.
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