Workflow First, Then Hospital Tech

Most private hospitals don’t fail at digital transformation. They fail before it even starts.

What I see again and again is this: Hospitals buy software first… and think about processes

later. They invest in HIS, RIS, PACS, or HRMS,

but no one asks a basic question: “Who will use this every day, and how?

Technology doesn’t fix chaos. It only exposes it. mid-size hospitals

spend lakhs on systems that teams quietly stop using after 6 months. Not because the

software was bad. But because adoption was never planned. No ownership. No training.

No alignment between management and ground staff. If you’re a hospital leader thinking