Jacky Cooper’s Outstanding Customer Care
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Welcome to day ten of District Thirteen’s fifteen days of recognition. Not many days to
go, so the big man is busy making a list and checking it twice.
One person who is definitely on the nice list is Jacky Cooper in Oswestry. Jacky consistently
goes above and beyond, showing genuine care for both customers and colleagues. Recently,
a customer even came into store with flowers for Jacky, after being so impressed
and grateful for the support she received. In store, Jacky takes real
ownership of tasks and genuinely makes my life easier. Her commitment hasn’t gone unnoticed —
she plays a key part in creating a high-performing, customer-focused environment.
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